If you are unable to view, access, or use a page on our websites, please contact our General Enquiries team on 1300 081 488 or by email at email@example.com and we will do our best to assist you.
For the best online experience please make sure you're using the most recent version of your preferred browser. At a minimum, we recommend the following:
- Chrome (version 68.0 and above)
- Safari (version 11.0 and above)
- Firefox (version 60 and above)
- Microsoft Edge (version 16 and above)
Please note that we have also made a number of changes to make our websites more accessible:
PDFs: For technical reasons (and to meet some legal requirements), our website contains a number of PDFs. Where possible, we provide a HTML alternative. Adobe Acrobat Reader is required to read PDFs on the site. Reader can be downloaded from Adobe's website, which also contains instructions for installing the software on your computer. The Adobe website also contains a tool and instructions for converting PDFs into web pages online. It works with most, but not all PDFs. However, the conversion can take some minutes.
If you’re deaf or have a hearing or speech impairment, the National Relay Service can help you to speak with us over the phone:
- TTY or voice: call 133 677, then ask for 13 2274
- Speak and listen: call 1300 555 727, then ask for 13 2274
- SMS relay: text 0423 677 767
If English isn’t your first language, the Government’s free Translating and Interpreter Service can help you to communicate with us. This service is available in over 150 languages. Please visit https://www.tisnational.gov.au/ to find out more.